Customer Experience Technology
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MaritzCX works with customer experience management professionals and market researchers to provide a customer experience software and research solution that helps organizations understand and respond to customer experiences in real time. With our scalable software platform and research expertise we help clients deliver exceptional customer experiences and greater revenue, growth and retention.
Solutions provided by MaritzCX:
- CX strategy, design and program management
- Data collection and spotlight data mining
- Analytics, dashboards and reporting
- Surveys, text analytics and case management
- Consultative services
- Mystery shopping
CUSTOMER EXPERIENCE TECHNOLOGY