White Paper

Financial Services Crisis and Its Effect on the ME&I Industry

It is imperative, especially during an economic downtime, that organizations retain talent, and continue to build customer, and employee loyalty and performance. The ME& I industry contains proven methods to doing just that, and now, more than ever, it is important that these investments are planned, managed, and carried out to prevent reputational risk issues and are targeted to engage participants and increase value.

Meetings, events and incentives (ME&I) have long been effective and valuable tools in helping businesses succeed. ME&I programs have the power to reward performance, ensure effective communications to customers or staff, improve customer service, spur innovation through enhanced collaboration, and improve customer, employee and channel partner engagement. These investments continue to play an important role in contributing to an organization’s success, and now, more than ever, companies are battling to retain their top sales talent and customers. By effectively managing and planning these events and investments, organizations can continue to increase loyalty and commitment of their employees and customers while retaining talent.

Author: Chris Gaia, Vice President of Marketing, Maritz Travel Company