Our Services
As one of the largest and most successful travel companies in the world, we have the creative know-how to design one-of-a-kind experiences and the in-house expertise to execute them flawlessly. On average our world-class travel directors have more experience and training than any other team of travel directors in the industry.
Today’s employee population gets more diverse every day, and this diversity creates demands on your incentive program. One destination, activity or trip format may motivate one employee, while doing nothing for another. How do you ensure that your travel incentive program is working for you?
Start with an understanding of what you want your travel incentive program to accomplish. What is your business objective and what is the behavior you are trying to drive? With that knowledge, design a program that is right for your strategy and the people in your company. Then execute to perfection.
Whether it’s zip-lining through the Costa Rican rain forest, relaxing by Lake Como in the Italian Alps, or playing golf on the Scottish links, Maritz has the creative know-how and the wisdom gained through years of experience to deliver a program that’s exactly right for your business.
Insights
Maritz uses a unique proprietary survey tool that allows us to better understand what motivates the individuals in your program. With this insight, we can help you make choices in destination, format and activities, or even confirm that the choices you’ve been making for years are the right ones after all. Isn’t that what we all want? Confirmation that the money we spend on important programs is delivering the result we want?
Exceptional Execution
Our travel teams are the most experienced in the business. We recruit for excellence and continuously train for service quality, alignment with your brand, and knowledge of the industry. Overall, 93% of clients surveyed described Maritz’ total services as excellent and in our most recent customer satisfaction survey, our clients scored our performance at 9.2 (on a 10 point scale) for our meetings, events and incentive travel services. Our client retention rate is 95.5%, and we have several clients who have partnered with us for more than 30 years. Our process for event management and logistics is rigorous and measured. We are proud to say that we have been recognized by both our industry colleagues and our clients for our exceptional service.
Let Maritz help you design the best travel incentive program for your business objectives. And you’ll be surprised by what you learn; how it affects your approach to travel awards, and how it powers strong performance.