Increase Employee Engagement

<p class="Pa0">Client Uses Recognition to Support Company Priorities</p>

Employee ideas lead to millions in cost savings and process improvements.

Maritz employs bi-lingual mystery shoppers to evaluate secured card offerings at multiple banking institutions throughout the US.

The company needed a common mission to guide their rapidly expanding company.

Maritz Helps Client Capture Mindshare of Retail Front-line Channel

Client turns to Maritz to help improve customer satisfaction through performance of call center representatives.

A deep understanding of the channel helped the client keep their incentive program fresh.

Incentive program captures channel mind share... and market share.

High turnover in independent dealerships was impacting sales and customer satisfaction.

Standards for excellence improve performance of major domestic automaker.

An enhanced customer satisfaction program far exceeded cilent expectations.

Maritz virtual customer research evaluates the sales and service approaches of client and competitor insurance agents.

Client uses enterprise recognition program to build leadership culture after reorganization.

Maritz helps a client improve the customer experience by engaging 43,000 employees.

The client wanted to close any gaps between its brand promise and customer experience.

Client focuses on front-line employees to improve customer experience.

Relationship banking helps client improve the customer experience.