Sharpen Your Pencils and Roll Up Your Sleeves as we Examine Innovations in Stated Importance Measurement and Conjoint Choice Modeling
Presenter:
Keith Chrzan, Division Vice President, Marketing Sciences Group, Maritz Research
Joey Michaud, Director, Marketing Sciences, Financial Services Research Group, Maritz Research
8/14/2008
Inside One of the World's Most Admired Service Organizations
Presenter: Dr. Leonard Barry
7/25/2008
Companies are constantly looking for ways to grow their business by selling additional products to existing customers.
Presenter:
Maddy Sheprow, Vice President, Strategic Solutions, Maritz
Rich Brose, Director of Research Services, Maritz
7/17/2008
Knowing What is Best to Measure for Your Business.
Presenter: D. Randall Brandt, PhD, Vice President Customer Experience and Loyalty, Maritz Research
6/25/2008
Maritz Research reveals customer wait time thresholds and offers advice on alleviating frustration.
Presenter:
Tom Krause, Director of Strategic Consulting, Maritz Research Retail Group
Rick Garlick, Director of Consulting, Maritz Research Hospitality Group
6/18/2008
An effective and strategic Health & Productivity incentive strategy is more than just driving participation. It is about tapping into the potential that individuals have to change and modify behaviors, attitudes and lifestyle choices. Successful programs are about achieving a long-term commitment to an individual improving their own health.
Presenter: Joanne C. Cotton, Business & Strategic Development Director, Healthcare, Maritz, Inc
6/10/2008
Knowing What is Best to Measure for Your Business
Presenter: D. Randall Brandt, Ph.D., Vice President Customer Experience and Loyalty, Maritz Research
5/21/2008
In today’s highly competitive market, it is more crucial than ever to have a skilled, high-performing sales force. However, a recent study reported that 70% of sales executives are not satisfied with the performance of their sales organization and lack confidence they can achieve their growth targets. So, what are the 30% who are satisfied doing right?
Presenter:
Jim Messina, Vice President of Sales, Maritz Learning
Rick Page, Founder and CEO, The Complex Sale
5/20/2008